Booking Procedure
If you wish to make a reservation it is advisable first to contact your agent or DRIFTERS ADVENTURES to ensure that there is still space available on the particular venture or tour. If so then complete the booking form and send it along with a 10% NON-REFUNDABLE deposit to confirm your reservation. IF THE FULL AMOUNT IS NOT PAID AS STIPULATED BY YOUR AGENT OR PRIOR TO DEPARTURE DATE OF SUCH TOUR/VENTURE, DRIFTERS ADVENTURES may, at our own discretion and without notice, be entitled to regard the booking as cancelled and to re-book the vacancy. Late applicants may join tours/ventures on an accommodation available basis.
Insurance
Comprehensive travel insurance is compulsory and you should arrange such in your country of origin. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
Cancellation Procedure
Cancellation of any booking must be received in writing and acknowledged by DRIFTERS ADVENTURES. If a booking is cancelled with the consent of DRIFTERS ADVENTURES, the latter shall retain the full deposit. Should a person cancel a tour/venture and cannot find an immediate replacement:
- a) If DRIFTERS has 4 weeks or more notice, only the deposit is forfeited.
- b) If DRIFTERS has less than 4 weeks notice, the deposit and in addition a cancellation fee will be payable by the client as follows:
27-21 days 40% of total fare
20-14 days 60% of total fare
13-0 days 100% of total fare
- c) If you fail to join a tour/venture or join it after departure, or leave it prior to its completion, no reimbursement whatsoever will be made.
Change of Booking
If, after confirming your booking, you wish to change to an alternative departure date, you may do so subject to availability and by agreement with our booking office. An amendment fee will be charged. Should we not be able to accommodate your request and you therefore must cancel, our usual cancellation procedure will apply.
Exchange Control Regulations
Clients must realize that most African countries have certain currency restrictions with which they must familiarize themselves before traveling.
Rescue and Medical Assistance
In the unlikely event of rescue and medical assistance being needed, other than that provided by DRIFTERS ADVENTURES, the participant or his/her insurance company shall be liable for the entire cost thereof.
Acceptance & Booking Contract
A contract between DRIFTERS ADVENTURES and the client will only be deemed to be concluded once the client or the client’s agent has received receipted notification from DRIFTERS ADVENTURES. Clients will be required to sign an acceptance of contract before starting their tour. The place of conclusion of contract will always be taken as South Africa and any claim or actions brought against DRIFTERS ADVENTURES can only be made under South African jurisdiction.
Conditions
Due to the nature of hiking, camping, touring, driving and the general third-world conditions on our tour/ventures, DRIFTERS & DRIFTERS ADVENTURES, their employees, guides and affiliates, do not accept responsibility for any client or dependent thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return, or subsequent to date of return, such loss, injury, etc. arising out of any such tour/ venture organized by DRIFTERS ADVENTURES. Should a tour/venture be cancelled by DRIFTERS ADVENTURES due to weather conditions or other reasons, it shall either refund full payment or offer a substitute tour/venture. Should DRIFTERS ADVENTURES have to curtail a tour/venture for any reason due to weather conditions or other factors after the time of departure, DRIFTERS ADVENTURES will not be liable for any form of refund whatsoever, although everything will be done to complete a tour/venture or to utilize an alternative arrangement or venue. DRIFTERS ADVENTURES reserves the right to offer alternative accommodation / activity of a similar or higher standard at any stage during the tour should the advertised accommodation /activity not be available for any reason. Should a client decide to curtail a tour for any reason whatsoever, DRIFTERS ADVENTURES will not be liable for any refund whatsoever. Before departing on a tour, clients will be required to agree to the above conditions and general information.
Drifters Adventures Overland Tours
78060 Calle Estado, Suite 7
La Quinta, CA 92253
Email: info@driftersadventures.com
www.usa.driftersadventures.com
Telephone: 818.230.8333, Fax: 818.459.6999
Johannesburg Office Physical Address
25 Alida Street,
Northcliff,
Johannesburg, South Africa.